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Glossary

Child Benefit Scam

A scam impersonating a government child benefit or family payment scheme, aimed at parents, to steal personal and banking information or extract a processing fee.

Last reviewed: 5 July 2026

Because child benefit and family allowance payments are widely claimed and recur monthly, they make an effective and broadly applicable pretext for scam messages. A text or email claims there is a problem with the recipient's child benefit claim, an increase has been approved and needs 'activating', or eligibility rules have changed and the claim must be reconfirmed, with a link to a fake portal or a phone number to call.

Parents who are genuinely juggling childcare and finances may respond quickly to anything suggesting a threat to household income, which is exactly what makes this scam effective. As with other benefit-impersonation scams, the tell is the same: real family benefit agencies communicate changes and issues through the claimant's existing account or official mail, not through a link in an unsolicited text demanding immediate reconfirmation of bank details.

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