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Scammers impersonate organisations you trust. Learn how each impersonation works — and the things the real organisation will never ask.
How scammers impersonate banks — and the things a real bank will never ask you to do.
courierScammers send fake DHL delivery notifications to steal personal and payment details. The real DHL will never ask you to pay a surprise customs fee via a link in an unsolicited text.
courierFraudsters impersonate FedEx with fake delivery alerts and fee demands designed to harvest payment or personal details. Real FedEx never asks for surprise fees via unsolicited links.
courierScammers send fake USPS delivery texts and emails to steal personal information and payment details. The real USPS will never ask you to pay a fee through a link in an unsolicited message.
courierFraudsters send fake Royal Mail texts and emails to harvest card details under the guise of a missed delivery or unpaid customs charge. The real Royal Mail will not ask you to pay fees through links in unsolicited messages.
techScammers impersonate Microsoft with fake security alerts, pop-up warnings, and tech-support calls designed to gain remote access to your device or charge you for unnecessary 'fixes'.
techFraudsters impersonate Apple through fake security alerts, phishing emails about Apple ID, and bogus support calls. The real Apple will never call you unsolicited or ask you to share a verification code.
techScammers impersonate Google through fake account-suspension warnings, phishing emails, and bogus Google support calls to steal credentials or payment details.
retailFraudsters impersonate Amazon with fake order confirmations, account-suspension warnings, and call-centre scams to steal payment details or gain remote access to devices.
retailScammers impersonate eBay to harvest account credentials, intercept payments, and trick buyers and sellers into transacting outside the platform's protections.
streamingFraudsters send fake Netflix billing and account-suspension emails to harvest payment details. The real Netflix will never threaten immediate suspension via an unsolicited message with a payment link.
paymentScammers impersonate PayPal with fake payment alerts, account-limitation emails, and invoice scams to steal credentials and money. The real PayPal will never ask you to call a number from an email to dispute a charge.
governmentScammers impersonate the IRS with threatening calls and emails claiming you owe back taxes, face arrest, or must act immediately to avoid penalties. The real IRS always contacts you by post first and will never demand gift-card payment.
governmentScammers impersonate HMRC with threatening calls, fake tax-refund texts, and phishing emails demanding payment or personal details. The real HMRC will never demand gift-card payment or threaten immediate arrest on a cold call.
governmentFraudsters impersonate the Social Security Administration with calls threatening to suspend your Social Security number or benefits unless you pay or provide personal information immediately.
telecomScammers impersonate mobile carriers to steal account credentials, perform SIM-swap fraud, and harvest personal details under the guise of account alerts or prize offers.
techFraudsters impersonate Instagram with fake account-verification alerts, copyright violation warnings, and blue-badge offers to steal account credentials and personal information.