Loading…
Loading…
Action-oriented playbooks for after a scam. Start with the first 10 minutes, then work through reporting, securing accounts, and protecting yourself from recovery scams.
The fastest actions matter most. Stop, secure your money, and preserve evidence immediately.
After the immediate steps, lock down accounts, report fully, and protect against follow-on fraud.
Reach your bank safely, report the fraud clearly, and ask the right questions to protect your money.
Good evidence helps your bank, the police, and platforms act — capture it before anything disappears.
Where and how to report scams to banks, national fraud services, platforms, and regulators.
After a scam you may be targeted again by fake 'recovery' agents. Learn how to spot and avoid them.
Crypto transfers are usually irreversible, and 'crypto recovery experts' are typically a second scam.
Practical and emotional recovery after a romance scam — without shame, and safe from recovery scammers.
Recover after a task, recruiter, or fake-job scam — protect your money, data, and from mule liability.
If you shared ID or personal data, act to prevent and limit identity theft.
If you let someone control your device, disconnect, secure your money, and clean up safely.
How card chargebacks and disputes work, when they apply, and how to give yourself the best chance.
Zelle transfers move instantly and are hard to reverse — but there are steps worth taking immediately.
Cash App payments are instant and often non-refundable — but there are steps that can help.
Wire transfers move fast and are rarely reversed — but your bank can attempt an urgent recall if you act immediately.
Gift card payments are almost impossible to reverse — but reporting quickly may limit further losses.
If your data was exposed in a breach, act to limit identity theft, secure your accounts, and monitor for misuse.
Regain access to your compromised email and prevent the attacker using it to take over other accounts.
Regain control of a compromised social account and protect your identity, contacts, and linked services.
If your phone number was hijacked, act immediately to restore it and secure every account that used SMS 2FA.
If a fraudulent email redirected a payment or impersonated your business, act quickly to contain the fraud and protect your reputation.
Clicking a phishing link does not always mean your accounts are compromised — but act quickly to limit any damage.
Steps to take after losing money to a fraudulent investment scheme — report, contain, and protect yourself from follow-on targeting.
If you gave your card number, expiry, or CVV to a scammer, act fast to block the card and monitor for fraudulent charges.
Sharing an SMS or authenticator code can give fraudsters access to your account. Act immediately to secure it.
Fake toll notices and parcel delivery texts are a common phishing method. Here's what to do if you were caught out.
If you paid for goods online that never arrived, were fake, or came from a fraudulent seller, here's how to report and seek a refund.
If a scam involved your phone — whether you installed an app, gave remote access, or shared codes — here's how to clean up and secure it.
If a scammer has your account number, sort code, or banking login details, act quickly to limit exposure and protect your account.
How to help an older person who has been scammed — practically, emotionally, and safely.
Steps to take after losing money through a fraudulent Zelle transfer, from calling your bank to filing reports.
Immediate actions and reporting steps after losing money to a Cash App scam, including how to dispute a payment.
Urgent actions to attempt to recall a fraudulent wire transfer and the reporting steps that follow.
What to do immediately after sending gift card codes to a scammer, including who to call at the card issuer.
Practical steps after losing cryptocurrency to a scam, from securing remaining assets to realistic expectations about fund recovery.
Step-by-step guide to regaining access to a hacked email, securing it, and checking what the attacker may have accessed.
Regain access to a compromised social media account, remove attacker changes, and warn your followers before the account is used to scam them.
Urgent steps to take when your phone number has been hijacked, cutting off your access to SMS-based two-factor authentication and banking notifications.
Immediate steps a business must take after discovering a BEC attack, from recalling wire transfers to notifying affected parties.
Compassionate, practical guidance for family or carers helping an older person who has been scammed, covering financial recovery, emotional support, and repeat-targeting prevention.
Practical steps to recover money, secure your account, and report after being scammed through or impersonating PayPal.
Steps to take after you or a relative was tricked into buying gift cards to pay a scammer, including how to support an older person through the process.
Steps to take after losing money to a pig-butchering scam — where a relationship was cultivated online before directing you to a fraudulent investment platform.
Steps to recover your deposit and protect yourself after paying rent or a deposit for a property that the advertiser did not own or that did not exist.
Comprehensive steps to protect yourself and limit damage after your personal data — name, address, NI/SSN, or documents — has been stolen or misused.
Steps for a small business to take immediately after paying a fraudulent invoice or a business email compromise that redirected a legitimate payment.
Immediate steps to protect your card, reverse any fraudulent charges, and secure your accounts after entering payment details on a phishing website.
Steps to clean up and secure your device, accounts, and finances after a scammer gained remote access under the pretence of providing technical support.
Steps to take immediately after sending cryptocurrency or a bank wire to a fraudulent exchange or investment platform.
Immediate steps to take if you have sent money via Western Union or MoneyGram to a fraudster, including how to attempt a recall and report the fraud.
Steps a business should take immediately after an employee authorises a fraudulent payment following a deepfake video call or voice impersonation of a senior executive.
What to do immediately after your phone is stolen and a thief uses it to take over your email, banking, or social media accounts.
What to do after paying for goods on an online marketplace that turned out to be fraudulent, counterfeit, or that were never delivered.
What to do if you discover that a charity appeal you donated to was fraudulent or that your donation was misappropriated.
Steps to take after paying an upfront fee to a fraudulent loan company that promised a loan but disappeared or demanded further payments.
How to identify, cancel, and seek refunds for subscription traps and unwanted recurring charges from services you did not knowingly sign up for.