Cost of Living Payment Scam
A scam that piggybacks on genuine government cost-of-living support payments, using fake texts, emails, or calls to trick recipients into handing over bank details for a payment that does not exist.
Last reviewed: 5 July 2026
When governments announce real one-off cost-of-living, energy, or inflation-relief payments to help households with rising prices, scammers move quickly to exploit the news cycle. They send messages that closely mimic the language of the genuine scheme, timed to arrive around the real payment dates, so recipients are primed to believe the message is legitimate. The scam message usually asks the recipient to 'confirm' or 'update' bank details to receive the payment, or to click a link and pay a small 'verification fee'.
Because the underlying government scheme is real, this scam is particularly effective and hard to distinguish from official communication for people who are not closely following the exact rules of the real program. Genuine cost-of-living payments are usually paid automatically to people already receiving qualifying benefits or tax credits, without any need for the recipient to click a link, provide bank details by text, or pay a fee, and official government agencies never ask for that information via SMS or unsolicited email.