Council Tax Rebate Scam
A scam impersonating a local government authority offering a council tax rebate, discount, or refund, used to steal bank details or an upfront fee.
Last reviewed: 5 July 2026
Local governments in some countries periodically offer genuine council tax rebates, discounts for certain household types, or one-off support payments, and scammers exploit public awareness of these real schemes to run convincing impersonation scams. A cold call, text, or door-to-door visitor claims the household qualifies for a rebate or discount and asks for bank details to 'process the refund', or in the door-to-door version, may claim a fee is needed to file the paperwork.
Some versions of this scam specifically target elderly or single-occupancy households, since single-person council tax discounts are a real and common benefit, making the pretext highly believable. A genuine local authority already holds the account and banking details needed to apply an existing discount or process a refund and will never ask a resident to provide bank details over an unsolicited call, text, or doorstep visit to 'unlock' money the household is already entitled to.
Sources
- SSA OIG — Scam Alert — Social Security Administration Office of the Inspector General
- Action Fraud — Cost of Living Payment Scams — Action Fraud (UK national fraud and cyber crime reporting centre, now Report Fraud) — Published by Action Fraud, the service Report Fraud replaced in December 2025; the alert is no longer available online.
- MoneyHelper — Universal Credit Scams — MoneyHelper (Money and Pensions Service, UK government-backed)
- FTC — How to Avoid a Government Impersonation Scam — Federal Trade Commission