Dormant Account Fee (Casino)
A recurring 'inactivity' or 'maintenance' fee that an operator deducts from a player's balance after a period without login or play, sometimes applied aggressively enough to drain a forgotten balance entirely.
Also known as: inactivity fee scam, account maintenance fee
Last reviewed: 5 July 2026
Many gambling operators include a dormant or inactive account fee clause in their terms of service, deducting a flat amount or percentage from a player's balance each month once the account has gone unused for a specified period, typically framed as covering account maintenance costs. Where disclosed clearly and applied at a reasonable rate, this is a standard (if player-unfriendly) industry practice rather than a scam. It becomes scam-adjacent when the fee is buried deep in lengthy terms never meaningfully disclosed at signup, set at a rate designed to fully drain small balances within a few months, or applied retroactively to a much longer inactivity period than actually occurred once a player attempts to withdraw or reactivate.
Players who deposit funds and then step away from a site for an extended period — including after supposedly quitting or self-excluding — should be aware that a nonzero balance can be reduced to zero by dormancy fees well before they return, and that the specific fee schedule is set unilaterally by the operator and rarely negotiable after the fact.
Examples
- A player deposits $50, stops playing, and returns eight months later to find the balance has been reduced to zero by a monthly $10 'inactivity fee' never previously disclosed.
- A casino applies six months of retroactive dormancy fees the moment a player logs back in, despite the account only having been inactive for three.