Fake FedEx Redelivery Card Scam
Fraudsters leave counterfeit FedEx door tags or send fake missed-delivery messages directing recipients to phishing sites that charge redelivery fees. Real FedEx door tags are left at the delivery address with a tracking number and free rescheduling instructions — they never demand a fee.
Part of: Fake Redelivery Card Scams
Last reviewed: 7 June 2026
FedEx door tags — the familiar orange slips left when a delivery attempt fails — are a trusted touchpoint between courier and customer. Criminals exploit this trust by creating convincing fake door tags or digital equivalents that redirect recipients to fee-charging phishing sites.
The deception is particularly effective because the physical card appears exactly where a genuine missed-delivery card would be found: on the door handle, in the letterbox, or tucked into a screen door. Recipients rarely question the provenance of a card left in such a familiar location.
Knowing how real FedEx door tags work is the best protection. A genuine FedEx door tag (Form 4246-A or similar) includes the real FedEx tracking number, the delivery attempt date, the local FedEx facility address, and directions to reschedule at fedex.com or via the FedEx app at no charge.
How this scam works on the FedEx brand
Fake door tags closely mimic FedEx's purple-and-orange branding and include a short URL or phone number for 'rescheduling.' The website requests a small redelivery fee and card details. Some fake tags include a QR code that links directly to the phishing site.
Real FedEx door tags direct recipients to fedex.com/delivery or the FedEx app, where delivery can be rescheduled free of charge, a request can be made to hold the parcel at a FedEx location, or a signature release can be authorised for a subsequent delivery attempt.
SMS variants of the same scam arrive shortly after a physical fake tag, claiming to be a 'FedEx follow-up' about the same missed delivery, compounding the apparent legitimacy.
Common red flags
- Redelivery fee demanded on the door tag or in a related text
- URL or phone number on the card is not official FedEx contact details
- QR code on the card does not scan to fedex.com
- Tracking number on the card returns no result at fedex.com
- You were not expecting a FedEx delivery
- Card lacks a specific FedEx facility address for pickup
- Website asks for credit or debit card details to rebook
How to protect yourself
- Verify the tracking number from the door tag directly at fedex.com
- Reschedule free of charge through fedex.com or the FedEx app — never via a link on the card
- If the door tag lacks a valid tracking number, do not contact any number listed on it
- Forward any related suspicious texts to 7726
- Report fake door tags to FedEx at [email protected] and to your national consumer body
How to report it
- Report to FedEx at [email protected]
- Forward smishing texts related to the card to 7726
- Report to the FTC at reportfraud.ftc.gov
- In the UK, report to Action Fraud at actionfraud.police.uk
- If payment was made, contact your bank's fraud line immediately
Frequently asked questions
What does a real FedEx door tag include?
A genuine FedEx door tag includes the real FedEx tracking number, the delivery attempt date, the local FedEx facility address and hours, and instructions to rebook for free at fedex.com or via the FedEx app.
Is there ever a fee to rebook a FedEx delivery?
No. Rescheduling a FedEx delivery through the official FedEx Delivery Manager service is free of charge. Any card or message demanding a fee is fraudulent.