Fake Redelivery Card Scams on Facebook
Facebook posts and Messenger messages warning about parcel redelivery card scams are weaponised to distribute phishing links, while Facebook Groups about local deliveries are targeted by fake carrier messages.
Part of: Fake Redelivery Card Scams
Last reviewed: 1 June 2026
Community Facebook Groups — particularly local neighbourhood and residents' Groups — often carry posts warning about redelivery scam cards being dropped in letterboxes. These genuine community warnings are mimicked by scammers who post identical-looking warnings with phishing links embedded, exploiting the trust that community members place in each other's alerts.
Facebook Messenger is also used to deliver fake carrier redelivery notifications directly to users, capitalising on the platform's messaging reach.
How this scam works on Facebook
A Facebook post in a community Group warns about fake redelivery cards in the area and includes a link to 'check if your address was targeted'. The link leads to a phishing site. Because the post mimics the style of genuine community warnings and may come from a compromised community member account, it receives significant engagement before being identified as fraudulent.
Messenger variants send direct messages claiming to be from a courier company, notifying the recipient that a parcel missed delivery and linking to a payment page where a redelivery fee and card details are collected.
Common red flags
- Facebook Group post about redelivery card scams with a link to an external site
- Messenger message from a friend warning about a delivery issue and sharing a link
- Courier company website reached through Facebook has a domain that does not match the official carrier
- Small 'redelivery fee' or 'customs charge' required to release a parcel
- Post is shared rapidly among Group members, amplifying a phishing link
- Messenger notification about a parcel from a carrier you did not use for a recent order
How to protect yourself
- Never click parcel links shared in Facebook posts or messages — go to the carrier's official site directly
- Warn friends who share redelivery scam posts that include external links
- Verify any redelivery notification against an actual outstanding order before clicking any link
- Report Facebook posts sharing phishing links in community Groups
- Notify Group moderators immediately when a scam warning post with embedded links appears
How to report it
- Report the Facebook post or message using the three-dot menu and selecting 'Report'
- Alert the Group moderators to remove the post before more members engage with the phishing link
- File a complaint with Action Fraud at actionfraud.police.uk or the FTC at reportfraud.ftc.gov
Frequently asked questions
My friend shared a redelivery warning on Facebook with a link — should I click it?
No — your friend's account may have been compromised, or they may have shared without checking the link. Always go directly to the official carrier website to check delivery status. Report the post to Facebook and let your friend know their account may be sharing phishing content.