Robinhood Impersonation Scams
Scammers impersonate Robinhood with fake account restriction emails and fraudulent customer service calls. Robinhood will never call you to resolve a restriction and ask you to move funds to an external account.
Last reviewed: 1 June 2026
Robinhood's commission-free trading model has attracted millions of users, many of whom are first-time investors. Scammers exploit that inexperience with fake account restriction notices that push users to call a number where operators pressure them to transfer funds or provide login credentials.
Account takeover is also a known risk: fraudsters who obtain Robinhood login credentials via data breaches or phishing can liquidate positions and transfer proceeds to a linked external bank account before the victim notices.
How scammers impersonate it
- Sending emails claiming a Robinhood account has been restricted pending identity verification
- Advertising fake Robinhood customer service numbers via search engine ads
- Calling users claiming to be Robinhood support and asking for login credentials to 'unlock' the account
- Creating phishing pages at Robinhood-lookalike domains to harvest credentials
- Sending fake margin call or account debit notices to create urgency
What the real organisation never does
- Call you unsolicited to resolve an account restriction
- Ask you to transfer funds to an external account to 'hold' while a restriction is resolved
- Request your Robinhood password, PIN, or SMS verification code via phone or email
- Provide customer support via a phone number found in a search engine ad
Common red flags
- Account restriction email with a link to a non-robinhood.com domain
- Robinhood customer service number found via a sponsored search result
- Caller asking for your one-time SMS code to 'verify your identity'
- Instruction to move funds externally to protect them during an account review
- Email sender domain not matching @robinhood.com
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
Email: 'Robinhood: Your account has been restricted due to suspicious activity. Verify at [fake link] to restore trading access.'
Call: 'This is Robinhood support. We need to verify your identity — please provide the code just sent to your phone.'
How to verify
- Access your Robinhood account only at robinhood.com or through the official app
- Genuine account issues are visible inside the app and communicated via in-app notifications
- Contact Robinhood support only through the help centre at robinhood.com/support
- Enable two-factor authentication via an authenticator app rather than SMS to reduce takeover risk
What to do if you're targeted
- Change your Robinhood password immediately and revoke active sessions
- If credentials were compromised, check for unauthorised trades or withdrawals in your account
- Report the phishing to Robinhood at [email protected]
Frequently asked questions
My Robinhood account is restricted — how do I get help?
Contact Robinhood only through the in-app support section or at robinhood.com/support. Do not call any number found in an email or via a search engine result.