Venmo Scams
Scams that exploit Venmo's social payment features and how to avoid them.
Last reviewed: 1 June 2026
Venmo's social feed — where transactions are visible to friends by default — and its ease of use make it attractive for both genuine payments and fraud. Scammers use Venmo to receive payments in marketplace scams, exploit the social feed to identify targets, and impersonate Venmo support to steal account credentials.
A common pattern involves a stranger sending money to a victim 'by mistake' and then requesting a refund through a different method — before the original payment reverses. The victim sends real money back and then finds the initial payment was made with a stolen card or bank account.
This guide covers the main Venmo scam types, the signals that a payment or request may be fraudulent, and the steps to protect your account.
Common scams using Venmo
Accidental payment and refund request
A stranger sends money, claims it was a mistake, and asks for a refund via a different channel — the original payment later reverses, leaving the victim out of pocket.
Marketplace and purchase scams
Sellers insist on Venmo payment for goods that are never delivered, or buyers claim non-receipt after receiving items to initiate disputes.
Fake Venmo customer support
Scammers impersonate Venmo via email, text, or social media to harvest login credentials or payment information.
Social feed targeting
Scammers monitor the public Venmo feed to identify regular users and approach them with tailored scams.
Common red flags
- A payment from a stranger followed by a request to refund it using a different method
- Sellers who will only accept Venmo and cannot meet in person
- Messages about Venmo account issues from outside the official Venmo app
- Requests to share your Venmo password or verification code
- Venmo payment requests from people you do not know personally
How to protect yourself
- Set your Venmo transaction feed to 'Private' to reduce targeting
- Only use Venmo to pay and receive money from people you know personally
- If you receive an accidental payment, contact Venmo support through the app — do not send money back through a different channel
- Enable two-factor authentication on your Venmo account
- Contact Venmo support only through the official app, never a number found online
How to report it
- Report suspicious transactions or accounts through Venmo's in-app support
- Report to your national fraud authority
- If a linked bank account was compromised, contact your bank immediately
Frequently asked questions
Someone sent me money by 'mistake' — should I send it back?
Contact Venmo support through the app first. Do not send money back directly, especially by a different payment method, until Venmo confirms the situation. The original payment may be fraudulent and could reverse after you have sent real money.
Is Venmo safe for buying things from strangers?
Venmo's standard payments offer limited buyer protection for purchases. For goods and services with strangers, use Venmo's dedicated Goods & Services payment type, which includes some protection, and be cautious with high-value items.
How do I make my Venmo account more private?
In Venmo settings, go to Privacy and set your transaction list to Private. You can also adjust who can find you and whether your friend list is visible.