How do I report a scam to the ACCC in Australia?
Report at Scamwatch.gov.au, which is run by the Australian Competition and Consumer Commission (ACCC). You can also call 1300 795 995 for general consumer inquiries.
Last reviewed: 10 June 2026
Explanation
Scamwatch is Australia's central scam reporting portal and is operated by the ACCC. To report, go to Scamwatch.gov.au, click 'Report a scam,' choose the type of scam from the menu, and fill in the details including dates, amounts, and any contact information associated with the scammer. Reports are anonymous by default, but adding your details lets Scamwatch contact you if they need more information.
The ACCC uses Scamwatch data to publish scam trend reports, warn the public through media releases, and share intelligence with state consumer protection agencies, the Australian Federal Police, and international partners through GASA (the Global Anti-Scam Alliance). Investment scams and romance scams costing Australians large sums attract the highest attention.
For bank transfer or card fraud, contact your bank immediately in addition to filing with Scamwatch. Australian banks participate in the Scam-Safe Accord and have reimbursement obligations under the Banking Code of Practice. The Australian Financial Complaints Authority (AFCA) can adjudicate if your bank disputes your claim.
If you are in New South Wales, you can also report to NSW Fair Trading for consumer fraud. For cybercrime, report to the Australian Cyber Security Centre (ACSC) at cyber.gov.au. State police can be contacted for in-person fraud.
Common red flags
- You were contacted via phone, text, or social media about an unexpected prize or investment
- A caller claimed to be from the ATO, NBN Co, or another government body
- A romantic contact you met online asked for money
- A job offer required you to pay upfront for training or equipment
- A crypto investment platform locked your funds and demanded fees to withdraw
- You received a parcel delivery text with a link to pay customs
What to do now
- Report at Scamwatch.gov.au with full details
- Call your bank immediately if money was transferred
- Report cybercrime at cyber.gov.au
- Contact AFCA at afca.org.au if your bank disputes your claim
- Warn family and friends if the same scam is circulating
- Visit /report-a-scam for a multi-agency reporting guide
Frequently asked questions
Does Scamwatch investigate individual scam reports?
Scamwatch collects intelligence rather than investigating individual cases. Reports help the ACCC spot trends and take action against scam networks, but you should also contact police for individual investigations.
Can I report a scam I received but did not fall for?
Yes, and the ACCC encourages this. Reports from people who recognised and avoided a scam are just as valuable for trend analysis and public warnings.