How do I spot a fake insurance policy?
Fake insurance policies accept your premium but issue worthless documents — verify that your insurer is authorised by the FCA (UK) or state regulator (US) before paying.
Last reviewed: 10 June 2026
Explanation
Ghost broking is the most common form of insurance fraud affecting consumers directly. A fake broker — often operating through social media or classified ads — offers unusually cheap car, travel, or home insurance. They either issue a completely forged policy document, buy a genuine policy but immediately cancel it after pocketing your payment, or enter false information to get a cheap genuine quote they then mark up.
The consequence becomes apparent when you make a claim or are stopped by police and your policy is found to be invalid. A ghost-brokered car insurance policy means you have been driving uninsured even though you believed yourself to be covered. For travel insurance, a fake policy means your medical costs abroad are not covered.
Authorisation is the key check. In the UK, all insurance brokers must be authorised by the FCA — verify at register.fca.org.uk. For motor insurance specifically, verify your policy on the Motor Insurers' Bureau database (askMID.com) after purchase: it should appear within 48 hours. If it is not on there, something is wrong. In the US, check your state insurance department's website to verify insurer licensing.
Prices well below the market average and pressure to pay in cash or by bank transfer are consistent red flags. Legitimate insurers accept card payment and provide policy documents from a named, authorised entity.
Common red flags
- Premium dramatically below every legitimate quote you received
- Insurer or broker not listed on the FCA register or state insurance department list
- Policy documents arrive as editable Word files or contain poor formatting
- Broker insists on cash or bank transfer payment only
- Policy does not appear on the Motor Insurance Database within 48 hours
- Broker found through social media or WhatsApp rather than an established comparison site
What to do now
- Check the broker and insurer on the FCA register (UK) or state regulator (US) before paying
- For car insurance, check askMID.com a day or two after purchase to confirm it is registered
- Do not accept edited Word documents as policy proof — demand formal PDF documents
- Report ghost brokers to the Insurance Fraud Bureau (UK) via Cheatline 0800 422 0421
- If you discover your policy is fake, purchase genuine cover immediately to avoid driving uninsured
Frequently asked questions
What is ghost broking?
Ghost broking involves fraudsters selling fake or cancelled insurance policies, usually below market price. Buyers believe they are insured but are not, which can lead to criminal prosecution for driving without insurance.
Can a comparison site link to a ghost broker?
Legitimate comparison sites like Compare the Market, GoCompare, and MoneySuperMarket only list FCA-authorised providers. Ghost brokers typically operate off-platform through social media.
I already made a claim and the insurer does not exist — what do I do?
In the UK, you may be able to claim through the Financial Services Compensation Scheme if an authorised insurer goes insolvent. Report the fraud to the IFB and Action Fraud immediately.