Is a cold call offering me a free home security system a scam?
Free home security system offers are almost always a high-pressure sales tactic involving long-term monitoring contracts or are outright scams.
Last reviewed: 1 June 2026
Explanation
Callers and doorstep sellers offering 'free' home security systems typically use the free equipment as a hook to lock you into a multi-year monitoring contract at elevated monthly rates. The total cost of the contract far exceeds the value of the equipment. In more aggressive versions, installers gain access to your home and require a deposit before revealing the full contract terms. Some schemes are outright fraudulent — collecting upfront fees or personal information with no intention of installing equipment. Always get the full contract terms in writing before agreeing to anything and compare against known security monitoring providers.
Common red flags
- Equipment is free but a long-term monitoring contract is required
- Offer is only valid today — no time to read the contract
- Caller cannot provide a written contract upfront
- Requires a deposit or card details before installation
What to do now
- Do not agree to anything during the call — request written documentation
- Research the company's registration and consumer reviews independently
- Read the full contract before signing, including early termination fees
- Report aggressive sales tactics to your consumer protection authority
Frequently asked questions
Are there legitimate free home security offers?
Some regulated security companies offer discounted or free equipment with a monitoring contract. The key is that the full contract terms are disclosed upfront and you have time to review them.