Is a text from HMRC about a council tax rebate real?
No. HMRC does not send texts about council tax. Council tax is administered by local councils, and neither body initiates rebates by text with a link.
Last reviewed: 1 August 2026
Explanation
Council tax rebate phishing texts use the confusion between central and local government to make fake messages seem plausible. The message typically impersonates HMRC and claims you are owed a rebate due to an overpayment or government scheme. It directs you to a link where you enter bank details to receive the refund. HMRC manages income tax and VAT — not council tax, which is a local government matter. Local councils communicate by letter about rebates and never send unsolicited texts with payment links. If you believe you may be owed a council tax rebate, contact your council directly through their official website.
The scam borrows credibility from moments when rebates are genuinely in the news — cost-of-living support, energy schemes, revaluations — because a vague memory that 'some rebate exists' is all the message needs. The mismatch of agencies is the built-in flaw: HMRC simply has no role in council tax, so the sender's choice of a familiar national brand over your actual council reveals the template.
The harvested details support more than one theft: bank credentials enable direct fraud, while name, address, and date of birth feed later impersonation — sometimes a follow-up call from the 'bank's fraud team' referencing the very details you entered. If you submitted anything, tell your bank immediately and treat subsequent unsolicited calls, however well-informed, as part of the same operation.
Common red flags
- Text claiming to be from HMRC about council tax
- Link to a website that is not a verified government domain (.gov.uk)
- Request to enter bank details to receive a refund
- Urgency or a short deadline to claim
What to do now
- Do not click the link or enter any information
- Delete the message
- Contact your local council directly if you have a genuine rebate query
- Report the phishing text to HMRC at [email protected] or forward to 7726
Frequently asked questions
How does a real council tax rebate work?
Genuine rebates are arranged directly between you and your local council. They typically contact you by letter and the money is returned to the direct debit account you pay from.
I'm genuinely owed a council tax refund. How would the real process work?
Refunds are handled by your local council, usually credited to the account you pay from or arranged after you contact them directly. Check your council's official website — councils do not send payment links by text.