Is my elderly family member at extra risk from scammers and how can I help protect them?
Older adults are disproportionately targeted by scammers. Protective conversations, call-blocking tools, and clear safe-word agreements are among the most effective defences.
Last reviewed: 1 June 2026
Explanation
Scammers disproportionately target older adults because they are more likely to own property, have savings, be home during the day to receive calls, and be less familiar with newer fraud formats. Cognitive decline can also make it harder to detect manipulation. Common fraud types targeting older adults include pension liberation scams, grandparent emergency calls, fake police or bank officers, door-to-door scams, and telephone-based romance fraud. Protective steps families can take include having open, non-shaming conversations about current scam types, setting up call-blocking services, establishing a family safe word to verify emergency calls, and asking the bank to add 'carer flags' or verbal password protections to the account. Scam victims of all ages often feel ashamed — creating a blame-free environment makes it more likely they will report an attempt.
Common red flags
- Unusual withdrawals or new unfamiliar payees on bank statements
- New 'friend' or 'adviser' figure who discourages family contact
- Unexplained purchases of gift cards
- Increased secretiveness about phone calls or online activity
- Statements that a caller told them not to discuss something with family
What to do now
- Have a calm, non-shaming conversation about common scam approaches
- Set up a trusted contact on their bank account
- Install call-blocking software or register with a telephone preference service
- Establish a family code word to verify any emergency money request
- Report suspected financial elder abuse to adult protective services or equivalent
Frequently asked questions
Should I take control of a family member's finances to protect them?
Taking control of someone's finances without their agreement may be inappropriate or illegal. Consider discussing a lasting power of attorney with a solicitor as a consensual, legal arrangement.