How To Avoid Recovery Scammers
After a scam you may be targeted again by fake 'recovery' agents. Learn how to spot and avoid them.
Last reviewed: 1 August 2026
First 10 minutes
- Treat any unsolicited 'we can recover your money' contact as a scam
- Do not pay any upfront fee, tax, or deposit
First 24 hours
- Block and report recovery-scam contacts
- Only work with your bank and official fraud services
- Be cautious about posting publicly that you were scammed
Contact your bank or payment provider
- Verify any 'refund' claim directly with your bank via official channels
- Never move money to a 'safe account' or pay a fee to release a refund
Evidence to preserve
- Save the recovery scammer's messages and details
- Report them to your fraud service
Secure your accounts and devices
- Keep account security tight; expect further phishing attempts
- Treat unexpected calls, emails, and DMs about your case with suspicion
Report it
- Report to your national fraud/cybercrime service
- Report to the platform, bank, or provider involved
- Keep any reference numbers you're given
Being scammed once unfortunately makes you a target for a second, crueller scam: the recovery scam. Fraudsters know that victims are anxious, hopeful, and often embarrassed — a combination that makes 'we can get your money back' one of the most effective lies in the industry. Understanding how recovery scammers find victims and how they operate is the best protection you can have right now.
Recovery scammers find you in three main ways. First, victim lists: criminals compile and trade details of people who have paid a scam before, because someone who paid once is considered likely to pay again. If you were scammed, assume your contact details are on such a list. Second, public posts: they monitor social media, forums, review sites, and comment sections for people describing their losses, then arrive in replies or private messages posing as fellow victims, 'ethical hackers', or agencies who 'recovered my funds too'. Third, advertising: search for phrases like 'get scammed money back' and many of the polished, professional-looking firms in the results are themselves fraudulent, complete with fake testimonials and invented success rates.
The personas vary — cyber investigators, blockchain analysts, lawyers, regulators, even police officers — but the mechanics barely change. They already know details of your scam (from the list they bought, or because they ARE the original scammers under a new name). They sound confident and technical. They may show you 'proof' that your funds have been located: a dashboard, a document with official-looking seals, a screenshot of 'your' money sitting in a holding account. And then comes the constant: before anything can be released, you must pay something — a processing fee, tax, legal cost, wallet-verification deposit, or a percentage upfront. Pay it, and there will be another fee, and another, until you stop.
So the red flags are clear. Unsolicited contact about your loss, from anyone, however official they sound. Guarantees — no honest person can guarantee recovery of scammed money, ever. Upfront payment of any kind, especially by crypto, gift card, or wire. Requests for remote access to your device or for your banking or wallet credentials, which is simply theft round two. Pressure and deadlines ('the funds will be released back to the scammer if you don't act today'). Claims of special access to blockchains, banks, or law enforcement databases. Testimonials and case studies you can't independently verify. Any one of these alone is reason enough to walk away.
What does legitimate help actually look like? It comes from organisations you contact, not ones that contact you: your own bank's fraud team, reached through the number on your card; the police and your national fraud reporting service; a financial ombudsman or regulator if you're disputing your bank's handling of the case; and, in some situations, a regulated solicitor or lawyer you have chosen and verified through your country's official legal register. None of these will demand upfront fees to 'release' funds. Genuine reimbursement, when it happens, comes through your bank or card provider reversing or refunding transactions — money flows back through official channels, never through a stranger's 'recovery portal'.
If someone claiming to be from your bank, the police, or a regulator contacts you about recovered funds, don't argue with them — just hang up and call the organisation back yourself using its official published number. A genuine caller will understand; a scammer will pressure you not to. And if you've already engaged with a suspected recovery scammer, stop responding, don't pay anything more, save their messages as evidence, and report them to the same fraud service that took your original report — the two cases are often connected.
One last, kind piece of advice: be careful about announcing your loss publicly while emotions are raw. Sharing your story can genuinely help others, but posts that include how much you lost and how are precisely what recovery scammers hunt for. If you do post, expect private-message 'help' to arrive — and treat every bit of it as the scam it almost certainly is. The desire to undo the loss is human and healthy. Aim it at your bank, the authorities, and your own account security, where it can actually do some good.
Frequently asked questions
How do recovery scammers find me?
They buy and trade lists of previous victims, watch public forums and social media for people describing losses, and advertise fake 'fund recovery' firms online. If you've posted that you were scammed, expect recovery-scam attempts in replies and private messages.
Are any money-recovery companies legitimate?
Be extremely sceptical. Genuine recovery flows through your bank, card provider, ombudsman, or the courts — channels you can use yourself for free or with a regulated lawyer you chose and verified independently. Firms that cold-contact you, guarantee results, or want upfront fees are scams regardless of how professional they look.
Someone says they're from the police and my money has been found. What now?
Hang up. Then contact the police or fraud service yourself using their official published number and quote your case reference. Genuine authorities never ask for fees, gift cards, crypto, remote access, or transfers to a 'safe account' to release recovered money.