Fake Delivery 'Address Confirmation' Text Script
Texts impersonating couriers claim a delivery failed due to an address problem and link to a phishing page that collects card details under the guise of a re-delivery fee or address update.
Last reviewed: 1 June 2026
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
Your parcel could not be delivered due to an incomplete address. Update your details and pay [amount] redelivery: [fake link]
[Courier]: We have a shipment for you but need address confirmation. Please verify within 12h: [fake link]
Hi, your package [tracking number] is awaiting customs clearance. Confirm your address and pay [amount]: [fake link]
Final delivery attempt — your parcel returns to sender unless you reschedule here: [fake link]
What the scammer wants
To create urgency around a plausible delivery situation so you enter card and personal details on a fake page, harvesting them for fraud and collecting a nominal 'fee' across thousands of victims.
Red flags in the message
- Text about a parcel you do not recognise ordering
- Small fee or address update required via a link in the text
- Link goes to a domain that is not the official carrier's website
- Tight deadline — confirm within 12 or 24 hours
- Page asks for full card details for a small fee
- Tracking number does not exist on the real carrier's website
- Sender number is a mobile or unfamiliar short code
A safe response
Do not click the link. If you are expecting a parcel, check its status directly on the carrier's official website or app using the tracking number from your original order confirmation. Delete the text.
What not to send
- Card or bank details
- Personal address or identification details via a link
- Any fee payment through the link
What to do if you already replied
- If you entered card details, call your bank immediately to cancel the card
- Monitor your account for unauthorised charges
- Change any passwords reused on the fake page
- Report the phishing text to your mobile carrier and national cybercrime body
Evidence to preserve
- Screenshot the full message or call details
- Note the sender number, email, or profile
- Save any links (without clicking) and payment details
- Record dates and times