Philippines Scam & Fraud Statistics
The Philippines' CICC received 10,004 cybercrime complaints in 2024 — more than triple the prior year — with reported victim losses of nearly PHP 198 million.
Last reviewed: 7 July 2026
The Cybercrime Investigation and Coordinating Center (CICC), under the Department of Information and Communications Technology (DICT), is the Philippines' principal cybercrime-tracking agency. Its most recent full-year figures cover 2024, when 10,004 complaints were filed — up from 3,317 in 2023 — with reported victim losses of nearly PHP 198 million; 2025 regional benchmarks from Australia are included for context.\n\nAll peso amounts are Philippine pesos (PHP), and the Australian comparison figures are stated in their own currency. The sharp rise in complaint volume from 2023 to 2024 reflects both growing fraud and improved reporting, making year-on-year comparisons partly methodological.
Key figures
Romance scams cost Australians $139.9 million in 2025, the third-largest loss category
Regional context (APAC) — romance-scam losses in Australia in 2025
Source: National Anti-Scam Centre 'Targeting Scams' Report 2025 (ACCC) (2025)
Phishing scams accounted for $97.6 million in reported Australian losses in 2025
Regional context (APAC) — phishing-scam losses in Australia in 2025
Source: National Anti-Scam Centre 'Targeting Scams' Report 2025 (ACCC) (2025)
Payment re-direction scams cost Australians $166.8 million in 2025, the second-largest loss category
Regional context (APAC) — payment redirection scams in Australia in 2025
Source: National Anti-Scam Centre 'Targeting Scams' Report 2025 (ACCC) (2025)
10,004 complaints (up from 3,317 in 2023)
Total cybercrime complaints filed with CICC in 2024
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
Nearly PHP 198 million
Total financial losses reported by cybercrime victims in 2024
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
3,534 complaints — 35% of all 2024 CICC complaints
Consumer fraud complaints (non-delivery of goods, fake ads) as share of total
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
PHP 76.49 million in GCash-linked losses
Losses via GCash mobile wallet — the most-used platform in consumer and online fraud
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
Romance-scam losses in Australia fell 22.0% year-on-year to AUD $156.8 million in 2024
Regional context (APAC) — romance-scam losses fell in Australia in 2024
Source: National Anti-Scam Centre 'Targeting Scams' Report 2024 (ACCC) (2024)
Phishing scam losses fell 38.5% year-on-year to AUD $84.5 million in Australia in 2024
Regional context (APAC) — phishing-scam losses fell in Australia in 2024
Source: National Anti-Scam Centre 'Targeting Scams' Report 2024 (ACCC) (2024)
Payment redirection scam losses in Australia rose 66.6% to AUD $152.6 million in 2024
Regional context (APAC) — payment redirection scams, Australia's only rising category in 2024
Source: National Anti-Scam Centre 'Targeting Scams' Report 2024 (ACCC) (2024)
Online Shopping and Negative Review scams were the FTC's second-largest US fraud category, at 15% of all fraud reports in 2024
Global context — US online-shopping and negative-review fraud (FTC, 2024)
Source: FTC Consumer Sentinel Network Data Book 2024 (2024)
Key takeaways
- CICC complaints tripled from 3,317 in 2023 to 10,004 in 2024, with total victim losses of nearly PHP 198 million — suggesting both a genuine rise in fraud and increased reporting rates.
- Consumer fraud (fake online sellers and non-delivery of goods) was the single largest complaint category at 35%, reflecting the rapid growth of e-commerce scams.
- GCash, the country's dominant mobile wallet, accounted for the largest share of reported fraud losses (PHP 76.49 million), highlighting the targeting of fintech platforms.
Frequently asked questions
How many scam complaints were filed in the Philippines in 2024?
The CICC received 10,004 cybercrime complaints in 2024 — more than triple the 3,317 recorded in 2023 — with total victim losses of nearly PHP 198 million.
How do I report a scam in the Philippines?
File a complaint with the CICC at dict.gov.ph/cicc, or report to the Philippine National Police Anti-Cybercrime Group (PNP-ACG) at acg.pnp.gov.ph. You can also call the PNP hotline 117.