Philippines Scam & Fraud Statistics
The Philippines' Cybercrime Investigation and Coordinating Center (CICC) received 10,004 cybercrime complaints in 2024 — more than three times the 2023 total — with victim losses reaching nearly PHP 198 million.
Last reviewed: 1 June 2026
The Cybercrime Investigation and Coordinating Center (CICC), under the Department of Information and Communications Technology (DICT), is the Philippines' principal cybercrime-tracking agency. Its 2024 figures reflect a tripling of reported complaints, driven by greater public awareness of reporting channels.
All peso amounts are Philippine pesos (PHP). The sharp rise in complaint volume from 2023 to 2024 reflects both growing fraud and improved reporting, making year-on-year comparisons partly methodological.
Key figures
10,004 complaints (up from 3,317 in 2023)
Total cybercrime complaints filed with CICC in 2024
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
Nearly PHP 198 million
Total financial losses reported by cybercrime victims in 2024
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
3,534 complaints — 35% of all 2024 CICC complaints
Consumer fraud complaints (non-delivery of goods, fake ads) as share of total
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
PHP 76.49 million in GCash-linked losses
Losses via GCash mobile wallet — the most-used platform in consumer and online fraud
Source: CICC 2024 Scam Complaints Report, Philippine News Agency (2024)
Key takeaways
- CICC complaints tripled from 3,317 in 2023 to 10,004 in 2024, with total victim losses of nearly PHP 198 million — suggesting both a genuine rise in fraud and increased reporting rates.
- Consumer fraud (fake online sellers and non-delivery of goods) was the single largest complaint category at 35%, reflecting the rapid growth of e-commerce scams.
- GCash, the country's dominant mobile wallet, accounted for the largest share of reported fraud losses (PHP 76.49 million), highlighting the targeting of fintech platforms.
Frequently asked questions
How many scam complaints were filed in the Philippines in 2024?
The CICC received 10,004 cybercrime complaints in 2024 — more than triple the 3,317 recorded in 2023 — with total victim losses of nearly PHP 198 million.
How do I report a scam in the Philippines?
File a complaint with the CICC at dict.gov.ph/cicc, or report to the Philippine National Police Anti-Cybercrime Group (PNP-ACG) at acg.pnp.gov.ph. You can also call the PNP hotline 117.