Luxembourg Scams: Tourist, Online & Investment Fraud Guide
A guide to scams in Luxembourg, covering online fraud, investment scams and consumer protection resources.
Emergency number: 113 (police), 112 (EU emergency) — verify on official sources.
Last reviewed: 1 June 2026
Luxembourg is a small, wealthy country at the heart of Europe and a major financial centre. Its high internet penetration and large cross-border workforce make it a target for sophisticated online fraud including phishing, business email compromise and investment scams. The Police Grand-Ducale and GOVCERT.LU are the primary reporting authorities for cybercrime, while the Direction de la Protection des Consommateurs handles consumer disputes.
Common scams
- Phishing emails impersonating Luxembourg banks and tax authorities
- Business email compromise targeting Luxembourg-based companies
- Online investment and crypto fraud promoted via social media
- Parcel delivery smishing impersonating Post Luxembourg
Tourist-specific scams
- Overpriced unofficial tour guides around Luxembourg City
- Pickpocketing at the Grund and busy Old Town areas
- Fake accommodation listings on unverified booking platforms
Online shopping scams
- Phishing mimicking ING, BGL BNP Paribas and government services
- Fake e-commerce sites not delivering goods or stealing card data
- Delivery smishing claiming customs fees on incoming parcels
Job scams
- Fake cross-border job ads targeting French and Belgian workers seeking Luxembourg roles
- Work-from-home task scams requiring upfront equipment or registration fees
Romance scams
- Long-distance online relationships leading to financial requests
- Fake investment mentors met through dating apps promoting pig-butchering schemes
Investment scams
- Unregulated Forex and crypto platforms using Luxembourg financial prestige as cover
- Clone firm fraud impersonating legitimate Luxembourg-regulated investment firms
How to report a scam here
- Report cybercrime and IT security incidents to GOVCERT.LU at govcert.lu
- File a police report with the Police Grand-Ducale at police.public.lu or call 113
- Report consumer fraud to the Direction de la Protection des Consommateurs at mpc.gouvernement.lu
- Contact your bank immediately to freeze accounts and initiate a dispute
Local reporting & protection links
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Bank & payment guidance
Contact your bank immediately — Luxembourg banks are required by EU regulations to respond swiftly to fraud reports. File a parallel report with GOVCERT.LU for any cyber-enabled bank fraud.
Evidence to preserve
- Screenshot all messages, profiles, websites and payment pages
- Save transaction references, account numbers and crypto wallet addresses
- Keep emails with full headers where possible
- Note dates, times, names and phone numbers used
Frequently asked questions
Is Luxembourg a common target for scams despite its small size?
Yes — Luxembourg is specifically targeted because of its status as a financial centre. Criminals create clone firms mimicking regulated Luxembourg investment companies, and phishing campaigns often impersonate well-known Luxembourg banks. The CSSF (financial regulator) publishes a warning list of fraudulent entities at cssf.lu.
Sources
- National police and cybercrime portals (verify on official sites)
- FTC / Action Fraud / Scamwatch consumer guidance