Luxembourg Scams: Tourist, Online & Investment Fraud Guide
A guide to scams in Luxembourg, covering online fraud, investment scams and consumer protection resources.
Emergency number: 113 (police), 112 (EU emergency) — verify on official sources.
Last reviewed: 1 June 2026
Luxembourg is a small, wealthy country at the heart of Europe and a major financial centre. Its high internet penetration and large cross-border workforce make it a target for sophisticated online fraud including phishing, business email compromise and investment scams. The Police Grand-Ducale and GOVCERT.LU are the primary reporting authorities for cybercrime, while the Direction de la Protection des Consommateurs handles consumer disputes.
Common scams
- Phishing emails impersonating Luxembourg banks and tax authorities
- Business email compromise targeting Luxembourg-based companies
- Online investment and crypto fraud promoted via social media
- Parcel delivery smishing impersonating Post Luxembourg
Tourist-specific scams
- Overpriced unofficial tour guides around Luxembourg City
- Pickpocketing at the Grund and busy Old Town areas
- Fake accommodation listings on unverified booking platforms
Online shopping scams
- Phishing mimicking ING, BGL BNP Paribas and government services
- Fake e-commerce sites not delivering goods or stealing card data
- Delivery smishing claiming customs fees on incoming parcels
Job scams
- Fake cross-border job ads targeting French and Belgian workers seeking Luxembourg roles
- Work-from-home task scams requiring upfront equipment or registration fees
Romance scams
- Long-distance online relationships leading to financial requests
- Fake investment mentors met through dating apps promoting pig-butchering schemes
Investment scams
- Unregulated Forex and crypto platforms using Luxembourg financial prestige as cover
- Clone firm fraud impersonating legitimate Luxembourg-regulated investment firms
How to report a scam here
- Report cybercrime and IT security incidents to GOVCERT.LU at govcert.lu
- File a police report with the Police Grand-Ducale at police.public.lu or call 113
- Report consumer fraud to the Direction de la Protection des Consommateurs at mpc.gouvernement.lu
- Contact your bank immediately to freeze accounts and initiate a dispute
Local reporting & protection links
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Bank & payment guidance
Contact your bank as soon as you notice, using the number on your card or the official app rather than anything supplied by the caller or message. State plainly that you were deceived into authorising the payment, ask for it to be stopped or recalled and the receiving account reported, and keep the case reference. File a parallel report with GOVCERT.LU for any cyber-enabled bank fraud. If you entered details on a fake site or read out a code, ask about blocking the card and resetting your online-banking credentials.
Evidence to preserve
- Screenshot all messages, profiles, websites and payment pages
- Save transaction references, account numbers and crypto wallet addresses
- Keep emails with full headers where possible
- Note dates, times, names and phone numbers used
Frequently asked questions
Is Luxembourg a common target for scams despite its small size?
Yes — Luxembourg is specifically targeted because of its status as a financial centre. Criminals create clone firms mimicking regulated Luxembourg investment companies, and phishing campaigns often impersonate well-known Luxembourg banks. The CSSF (financial regulator) publishes a warning list of fraudulent entities at cssf.lu.
Sources
- National police and cybercrime portals (verify on official sites)
- FTC / Action Fraud / Scamwatch consumer guidance