How do I spot a fake lottery or prize notification email?
You cannot win a lottery you never entered — any email claiming you have won a prize and asking for fees or bank details to release it is a scam.
Last reviewed: 10 June 2026
Explanation
Advance-fee lottery fraud is one of the oldest email scams. The message congratulates you on winning a large prize — often from an international lottery, a brand promotion, or a charity raffle you have no memory of entering. To claim your prize, you are told you must pay a small processing fee, release tax, legal fee, or courier charge. Once paid, a new fee appears. The prize never arrives.
The 'brand promotion' variant impersonates well-known companies — Coca-Cola, Microsoft, Apple — claiming they selected your email address in a promotional draw. A related form uses a 'Google Lottery' or 'UN Lottery' premise. None of these run such promotions.
There are also prize emails that harvest personal information rather than fees. You are asked to confirm your identity to claim the prize, providing your date of birth, National Insurance number, bank account, and passport scan. These are used for identity fraud.
Legitimate lotteries you did not enter do not pay prizes. Real brand promotions are advertised publicly, require entry, and do not contact winners by unsolicited email requesting fees. If you genuinely believe you may have won a competition you entered, contact the organiser through their official website — never through contact details in a prize email.
Common red flags
- You have no recollection of entering the lottery or competition
- Prize is very large (hundreds of thousands) with no public announcement
- You must pay a fee, tax, or release charge to receive the winnings
- Email address and name of the lottery cannot be verified through an independent search
- Asks for your bank account to transfer winnings before you have verified legitimacy
- Urgency: offer expires in 48 hours if you do not respond
What to do now
- Delete the email without responding
- Never pay any fee to 'release' a prize
- Search the lottery name and 'scam' to see if others have reported it
- Report to Action Fraud (UK) or the FTC (US)
- If you paid fees, contact your bank and report to authorities
Frequently asked questions
What if the email claims I entered years ago and forgot?
Legitimate lottery operators do not hold unclaimed prizes indefinitely waiting to notify winners by email. This is a scripted line to overcome your scepticism.
Can a winning notification ever be real?
If you genuinely entered an official national lottery (UK National Lottery, Powerball) and won, the operator contacts you through the official account you created — not by cold email. Verify at the operator's official website.
What is a 'guaranteed prize' email?
Emails saying 'You are a guaranteed winner' and directing you to a website to 'claim' are either lead generation (you entered personal data for nothing) or outright fraud. Leave the page.