Is a seller on Depop or Vinted who asks me to communicate and pay outside the app a scammer?
Very likely. Requests to move off-platform remove all buyer and seller protections that the app provides.
Last reviewed: 1 June 2026
Explanation
Depop, Vinted, and similar secondhand fashion platforms provide integrated payment, messaging, and dispute systems that protect both buyers and sellers. Scammers — operating as either buyers or sellers — request to communicate by WhatsApp or email and pay via bank transfer or PayPal Friends and Family instead. As a buyer, paying outside the app removes your dispute rights: if the item is not delivered or is not as described, you have no route to a refund through the platform. As a seller, a buyer asking to pay by bank transfer may send a fake payment screenshot and demand shipping before the money actually arrives. Always keep all communication and payment within the official app.
Common red flags
- Seller or buyer asks to move to WhatsApp, email, or another messaging app
- Payment requested via bank transfer, PayPal Friends and Family, or Venmo
- Price is offered slightly below asking to entice you to deal off-platform
- Buyer sends a 'payment received' screenshot before funds are visible in the app
- Seller claims the app has technical issues and payment must be made directly
What to do now
- Keep all communication within the official platform
- Only pay through the platform's integrated checkout
- Report off-platform requests to the app's moderation team
- Walk away from any deal where the other party insists on leaving the platform
Frequently asked questions
What if a seller says their bank account is not linked to the app yet?
This is a common excuse. No legitimate seller needs you to pay outside the platform — they can set up proper payment within the app before selling.