Online Shopping Scams
Online shopping scams exploit the speed of modern commerce. A fake store, a too-good discount, or a delivery text that looks like the real carrier can all separate you from money or card details. Many rely on payment methods with no buyer protection and websites that disappear once enough orders are placed.
36 scam types in Online Shopping Scams
Fake Online Stores
High riskConvincing but bogus shops that take payment for goods that never arrive or are worthless.
Fake Delivery Texts
High riskSmishing messages posing as couriers asking for a small fee or login to 'reschedule' delivery.
Counterfeit Goods
Medium riskFake or knock-off products sold as genuine, often unsafe and with no real warranty or returns.
Marketplace Seller Scams
High riskFraudulent sellers on classifieds and marketplaces who take payment off-platform and never deliver.
Chargeback Traps
Medium riskScams targeting sellers, where buyers exploit chargebacks to get goods for free after paying.
Fake Tracking Number Scams
Medium riskSellers provide bogus or recycled tracking numbers to delay disputes until protection windows close.
Social Media Shop Scams
High riskPop-up shops on social platforms that advertise heavily, take payment, then disappear.
Fake Discount Codes
Medium riskBogus voucher and coupon offers used to harvest data or lure shoppers to fake checkout pages.
Fake Brand Outlet Scams
High riskSites posing as official brand 'outlet' or 'clearance' stores selling fakes or nothing at all.
Non-Delivery Scams
High riskPayment is taken for goods or tickets that are simply never sent.
Fake Customer Support Scams
High riskImposters posing as retailer or platform support to steal logins, payments or remote access.
Dropshipping Markup Scams
Medium riskStores that secretly source cheap goods from wholesale suppliers at enormous markups, misrepresenting the product's origin and true value.
Fake Review Scams
Medium riskManipulated or entirely fabricated product reviews used to steer shoppers toward low-quality, counterfeit, or non-existent products.
Triangulation Fraud
High riskA complex scam where criminals use stolen card details to fulfil marketplace orders, leaving buyers unaware they funded fraud.
Empty Box Scams
High riskSellers dispatch empty packaging or worthless filler to defeat non-delivery disputes while keeping payment.
Subscription Trap Scams
High riskFree trials or low-cost offers that silently enrol buyers in recurring charges that are difficult to cancel.
Fake Browser Coupon Extension Scams
High riskMalicious or deceptive browser extensions that claim to find discount codes but harvest data, inject ads, or hijack purchases.
Fake Flash Sale Countdown Scams
Medium riskArtificial urgency tactics — countdown timers and fake limited stock warnings — used to pressure buyers into fast decisions on fraudulent or overpriced offers.
Fake Wholesale & Liquidation Scams
High riskBogus bulk-buy and stocklot offers that take payment for pallets or lots of goods that never arrive or are worthless.
Fake Pre-Order Scams
High riskSellers collect payment for upcoming or anticipated products that never ship and never existed as real stock.
Fake Product Recall Refund Scams
High riskCriminals impersonate brands or regulators to claim a product you own has been recalled, harvesting card details via a fake refund process.
Fake Warranty Registration Scams
Medium riskFraudulent warranty registration sites that harvest personal and payment data under the guise of activating a product guarantee.
Social Commerce Livestream Scams
High riskFraudulent sellers using live video shopping events to collect real-time payments for goods that are never delivered or are misrepresented.
Fake Event Ticket Scams
High riskFraudulent sellers offer concert, sports, or festival tickets that are counterfeit, already used, or simply never delivered.
Gift Card Balance-Draining Scams
Medium riskTampered or compromised gift cards sold online or in shops where the balance has already been secretly emptied by the fraudster.
Fake Extended Warranty and Service Plan Scams
Medium riskUnsolicited calls or messages claiming your product warranty is expiring and pressuring you to buy a worthless extended plan.
Marketplace Counterfeit Luxury Goods Scams
High riskThird-party sellers on major online marketplaces who list luxury, designer, or branded goods as genuine but ship sophisticated counterfeits with convincing packaging.
Fake Puppy and Pet Seller Scams
High riskOnline pet sellers who advertise non-existent puppies or kittens, then collect deposits and escalating fees without ever delivering any animal.
Fake Charity-Product Scams
Medium riskProducts sold with a promise to donate a portion of proceeds to a named cause, where no meaningful donation is made and the charitable claim is used purely to justify the purchase.
Fake Instagram Boutique Scam
High riskFraudulent fashion boutiques operate entirely through Instagram, taking orders and payments for clothing and accessories that never arrive or are cheap counterfeits.
Fake Concert Merchandise Store Scam
Medium riskFraudulent sites selling official band or artist merchandise collect payments and either deliver counterfeits or nothing at all, trading on fan loyalty and event excitement.
Brushing: Unsolicited Parcel Scams
Medium riskReceiving a parcel you never ordered sounds harmless, but it signals that scammers have your personal data and may be fraudulently boosting product reviews in your name.
Fake Loyalty Points Redemption Scams
Medium riskFraudsters send fake alerts claiming your retail or shopping loyalty points are about to expire, directing you to phishing pages that harvest account credentials or card details.
Group Buy and Social Commerce Scams
Medium riskFraudulent group-buy deals promise steep discounts when enough buyers join, but the required threshold is never reached honestly, no goods are delivered, and the organiser vanishes with all deposits.
Fake Order Confirmation Phishing Scams
High riskEmails mimicking legitimate retailers send fake order confirmations for large purchases you did not make, prompting you to click a cancellation link that harvests your credentials or card details.
Facebook Marketplace Scams
High riskFacebook Marketplace's buy-and-sell hub attracts a whole ecosystem of cons — fake listings, "is this still available" bait, off-platform payment demands, shipping tricks, deposit scams, and code-harvesting — hitting buyers and sellers alike.
Scams in the news
- Police arrest 269 people over technology scams
Police have arrested 269 people over the past two weeks in connection with 203 technology scam cases, involving total losses of HK$320 million. The 203 cases mainly involved phone scams, online shopping and investment fraud. Superintendent Kwok Ching-yee, from the Commercial Crime Bureau, said officers managed to intercept HK$2.5 million of the stolen funds. The largest single loss in a phone scam recorded in the first half of the year, she said, involved fraudsters impersonating customer servi…
news.rthk.hk · Sep 4, 2026
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