Is a seller on eBay or another marketplace asking me to mark an item as received before it arrives a scammer?
Yes. This request is designed to close your buyer protection window before any problem with the item is discovered.
Last reviewed: 1 June 2026
Explanation
Premature delivery confirmation fraud is used on eBay and other marketplaces to defeat buyer protection systems. Once you mark an item as received or leave positive feedback, most platforms close the dispute window or significantly reduce your protection. Scammers use this to prevent claims after sending a different item, a damaged product, or nothing at all. A seller may claim they need confirmation 'for their records' or 'to release the payment' or may offer a small discount in exchange. You should never confirm receipt of an item until it is physically in your hands and verified to match the listing. If a seller asks you to do otherwise, report it to the platform immediately.
Common red flags
- Seller asks you to confirm receipt or close the order before delivery
- Offer of discount or bonus in exchange for early confirmation
- Claim that confirming early is needed for payment release
- Item has not arrived but tracking shows 'delivered'
- Seller asks you to leave positive feedback in advance
What to do now
- Never mark an item as received until it is in your hands and verified
- Do not leave feedback until you are satisfied with the item
- Report the request to the marketplace's customer service
- Open a dispute through the platform if the item does not arrive as described
Frequently asked questions
What if the tracking says delivered but I have not received anything?
Open a dispute with the marketplace immediately and contact your local postal service. 'Delivered' tracking can sometimes mean left in a safe place or signed by a neighbour.