Is a text from Amazon about an order I didn't place a scam?
Yes — texts about Amazon orders you did not place are phishing attempts designed to get you to click a link or call a number and hand over your account credentials.
Last reviewed: 1 June 2026
Explanation
Amazon order phishing texts take a few forms: a delivery confirmation for something you did not buy, a cancellation request for a suspicious order, or a 'your account will be suspended' alert linked to an order. All lead to a fake Amazon login page or a call centre that tries to extract your account password, card details, or one-time codes. To check whether any real order issue exists, go directly to the Amazon app or website and log in there — never through a link in a text. If you see an unfamiliar order in your genuine account, Amazon's customer service can cancel it and secure your account. Enable two-step verification on your Amazon account to protect against unauthorised logins.
Common red flags
- Text mentions an Amazon order or delivery you have no knowledge of
- Link goes to a URL that is not amazon.com or your regional Amazon domain
- Text asks you to call a number to 'dispute' the order
- Text mentions your account will be locked unless you act immediately
What to do now
- Do not click any link or call any number in the text
- Log in to Amazon directly and check your order history
- If an unauthorised order appears, report it to Amazon customer service
- Enable two-step verification on your Amazon account
Frequently asked questions
Can someone place an Amazon order using my account without my password?
If your account is compromised through a credential breach or phishing, someone could log in and place orders. Check your order history directly in the app to see if any unauthorised purchases occurred.