Fake Textbook Rental / Marketplace Scam
Fraudulent textbook rental sites and marketplace listings take payment for course materials that are never shipped, are counterfeit, or are never returned at the promised refund.
Last reviewed: 5 July 2026
What this scam is
This scam targets students shopping for cheaper textbook rentals or used copies at the start of each academic term, when demand for specific required editions spikes and students are actively searching for the lowest price. Fake rental websites and fraudulent marketplace listings take payment and either never ship anything, send a completely different or damaged book, or send a counterfeit/photocopied edition that is unusable for coursework requiring specific page numbers or access codes.
A related version targets the rental return process: a legitimate-looking rental site charges a large 'non-return fee' or refuses to acknowledge a book was returned, effectively holding a security deposit or replacement charge hostage after the student has already sent the book back.
Because textbook prices are high and students are price-sensitive, a listing offering a required text at a steep discount is attractive enough that many students skip the seller-verification steps they might otherwise take for a larger purchase.
How it works
The scam usually starts with a listing on a marketplace, a standalone website found through search or social media, or a post in a student group or forum offering a specific required textbook (often identified by ISBN) at a price well below other options. The listing may include the correct cover image, taken from the real publisher, to appear authentic.
The buyer pays through the marketplace's standard checkout, a linked payment app, or a bank transfer requested 'to save on fees'. If a bank transfer or informal payment method is used outside a marketplace's buyer protection system, the buyer typically has no recourse if the item never arrives.
When the order does arrive, it may be a wrong edition, a photocopied or scanned counterfeit missing the access code needed for online homework systems, or simply a different, cheaper book. In the rental-return version, after the student mails the book back at their own cost, the company claims non-receipt or damage and charges a large fee to the card on file, which is far harder to dispute after the fact.
Why this scam works
Textbook costs are a genuine financial burden for many students, and a listing offering the exact required text at a steep discount plays directly into that price sensitivity. Students under deadline pressure to get a book before the first week of classes are also more likely to rush the purchase without checking seller reviews or company registration.
The use of correct cover images and accurate ISBNs lends the listing legitimacy at a glance, and because textbook purchases are typically one-off and low-touch, students may not think to apply the same scrutiny they would to a larger purchase.
A typical pattern
A student searches for a required textbook and finds a listing offering it at half the campus bookstore price, paid by direct bank transfer to 'avoid marketplace fees'. After paying, the seller stops responding and no book ever arrives. The student has no order confirmation through a protected marketplace and no way to dispute the payment.
Common red flags
- Seller asks to complete payment outside the marketplace's official checkout
- Price far below every other listing for the same required edition
- Seller has no reviews, a brand-new account, or generic feedback
- Request for bank transfer 'to avoid fees'
- No tracking number provided after payment
- Rental company's return policy is vague, hard to find, or contradicts what support tells you
- No verifiable business address or customer service contact
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
I have the exact edition you need — save [amount] if you pay by bank transfer instead of through the site.
Rental confirmed! Your book ships within 3 days. Pay [amount] now to secure this price.
We have not received your returned rental. A [amount] non-return fee has been charged to your card.
Selling [textbook title] ISBN [number], barely used, [amount] — Venmo/Zelle only, no marketplace fees.
Common variations
- Never-shipped listing — payment taken, no item ever sent
- Counterfeit or photocopied edition missing required access codes
- Wrong-edition bait-and-switch
- False non-return fee charged after a legitimate rental return
- Off-platform payment request to bypass marketplace buyer protection
How to verify before you act
Buy only through marketplaces or campus bookstore partners with buyer protection, and always pay through the platform's own checkout rather than a bank transfer or off-platform payment requested by the seller. Check seller reviews, account age, and ratings before purchasing, and be wary of a seller with no history or only recent, generic reviews.
For rental services, read the return policy in advance and always use tracked, insured shipping for the return, keeping the tracking number and a photo of the book's condition as evidence in case the company disputes receipt.
Payment methods used
- Cryptocurrency
- Bank/wire transfer
- Gift cards
- Money transfer services
- Payment apps to 'friends & family'
Who is usually targeted
- Students seeking discounted required textbooks at term start
- Students unfamiliar with a marketplace's buyer protection rules
- Students renting books who are unfamiliar with return requirements
What to do immediately
- Stop all further payment and contact with the seller
- Use the marketplace's buyer protection or dispute process if payment went through its checkout
- If you paid by card, dispute the charge with your bank
- Report the listing or website to the marketplace and to your national consumer protection body
- If a rental company charged a false non-return fee, provide your tracking number as proof and dispute the charge
- Warn your student group or forum about the listing
How to prevent it
- Always pay through the marketplace's protected checkout, never by direct bank transfer
- Compare the price against several listings — a price far below all others is a warning sign
- Check seller reviews, ratings, and account history before buying
- Use tracked and insured shipping when returning a rental
- Photograph a rented book's condition before sending it back
- Buy from the campus bookstore or well-established rental platforms when the discount elsewhere seems too good to be true
- Keep all order confirmations and receipts until the course is complete
Evidence to preserve
- Screenshots of the listing, price, and seller profile
- Payment confirmation and any messages with the seller
- Tracking numbers for any item sent or returned
- Photos of the item received, if different from what was advertised
Where to report it
- Action Fraud (UK) — UK national fraud & cybercrime reporting centre
- FTC ReportFraud (US) — US Federal Trade Commission fraud reports
- FBI IC3 (US) — US Internet Crime Complaint Center
- Scamwatch (Australia) — Australian competition & consumer reporting
- Your bank's fraud line — Use the number on the back of your card or in your banking app — never a number the caller gives you
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Frequently asked questions
Is it safe to pay a textbook seller by bank transfer to save on fees?
No. Bank transfers and informal payment apps offer little to no buyer protection. If the seller never ships the item, you generally cannot recover the payment. Always use the marketplace's own protected checkout.
I received a photocopied textbook missing the access code I need — what can I do?
Report the item as not as described through the marketplace's dispute process and request a refund. Keep photos of the item as evidence. If you paid off-platform, contact your bank to dispute the charge.
A rental company says I never returned my book, but I mailed it back — what now?
Provide the tracking number and delivery confirmation as proof of return. If the company still refuses, dispute the charge with your card issuer and report the company to consumer protection authorities.