Premium Bond Prize Scams
Fraudulent messages claiming you have won a premium bond prize, used to collect personal details or advance fees under a government-institution pretext.
Last reviewed: 1 June 2026
What this scam is
Premium bond prize scams exploit public familiarity with government-backed savings schemes that award prizes through monthly draws — such as the UK's NS&I Premium Bonds programme — to send fraudulent winner notifications. These scams impersonate the official scheme, its administrator, or a government financial body, claiming that a bond in the recipient's name (or a bond allocated to them) has come up as a winner in the latest draw.
The scam is particularly effective because the genuine scheme is widely known, well trusted, and associated with a legitimate government-backed institution. Many people hold bonds or know family members who do, which makes a prize notification feel plausible. Unlike lottery scams involving obscure foreign organisations, the institution being impersonated is one the recipient may have a real relationship with.
The mechanism follows the standard advance-fee pattern: the prize is real and ready, but a fee — described as a processing charge, a tax, an administrative cost, or an identity verification fee — must be paid before the funds can be released. Each payment leads to another requirement. In some variants, the scam is purely data-driven: personal and financial details are requested under the pretext of identity verification or prize payment setup, and then used for identity fraud.
In a variation targeting existing bondholders, scammers obtain contact details and approach people known to hold bonds, making the notification appear more targeted and therefore more credible. The claim that a specific bond reference number has won adds apparent precision.
No legitimate government savings scheme ever requires a bondholder to pay a fee to receive prize winnings. All genuine notifications and payments are handled directly through the official scheme's established processes.
How it works
Contact arrives by email, post, phone, or text, appearing to come from the official scheme or a government financial body. You are informed that a bond in your name has been drawn as a prize winner. A reference number for the bond and the winning draw is provided, which adds apparent credibility.
You are directed to contact a 'prize claims department' or to follow a link to complete a claim. This step collects personal details — full name, address, date of birth, national insurance or social security number — ostensibly to confirm your identity as the bondholder.
A fee is then introduced. It may be described as a tax obligation, a government administration charge, or an identity verification bond. The amount is relatively small compared to the prize, making compliance feel proportionate.
After payment, a further fee materialises — a currency handling charge, a legal compliance cost, or a customs fee if the prize is described as including a physical item. This pattern continues until you stop paying.
In the credential-harvesting variant, the claim form collects enough information for identity fraud — financial account details, government ID numbers, answers to security questions — and the scam ends without any fee being demanded, making the contact seem harmless until fraudulent activity appears elsewhere.
Why this scam works
The impersonation of a trusted, government-affiliated institution carries enormous credibility weight. Most people do not critically examine communications that appear to come from a body they already trust and may have an existing relationship with. The official branding, reference numbers, and government framing suppress the scepticism that an anonymous prize notification would trigger.
Premium bond draws are regular events, which means there is always a recent draw to reference, making the notification feel timely and specific rather than generic. The inclusion of a bond reference number — even a fabricated one — creates the impression of precision.
Fees described as tax obligations or government administrative charges feel legitimate — people are conditioned to expect that financial transactions with government bodies involve costs and paperwork.
A typical pattern
A person receives an email purporting to be from an official government savings scheme, stating that a premium bond registered to their name has won a substantial prize in a recent monthly draw. The email includes a bond reference number and a draw date. A link leads to a professionally designed page matching the scheme's visual identity. The page requests full personal details and proceeds to ask for an administrative fee to process the prize payment. After paying, a further fee is requested. The person contacts the genuine scheme and discovers they do not hold any bonds, and the notification was fraudulent.
Common red flags
- Winner notification by email or phone from a government savings scheme that does not normally use those channels
- Upfront fee required to release prize winnings from a government-backed scheme
- Notification references a bond you do not recall holding
- Contact details in the notification differ from those on the official government website
- Escalating fees after initial payment
- Request for national insurance, social security, or government ID number as part of the claim
- Link in the notification leads to a page not on the official government domain
- Urgency framing — claim within a limited period or the prize is forfeited
- Request to keep the winning notification confidential during processing
- Caller or emailer cannot answer detailed questions about the scheme's real processes
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
Your premium bond [reference number] has been drawn as a prize winner in the [month] draw. To claim your [amount], complete the form at [fake link].
OFFICIAL PRIZE NOTIFICATION: A bond registered to your name has won [amount]. Contact our claims department at [fake number] within 14 days to arrange payment.
Your prize of [amount] is ready for transfer. To release the funds, an administrative fee of [amount] is required. Pay at [fake link].
We have been unable to reach you regarding your outstanding prize claim. Your [amount] award will be cancelled unless you contact us by [date] at [fake email].
To verify your identity and process your [amount] prize, please provide your full name, address, and national insurance number by replying to this message.
Your bond prize payment is on hold pending a government processing clearance of [amount]. Pay at [fake link] to release your [amount] award.
Common variations
- Email impersonation — branded email mimicking the genuine scheme's visual identity
- Telephone notification — caller claims to be from the prize distribution team
- Postal notification — official-looking letter with bond reference and prize certificate
- Data harvesting variant — claim form collects personal details without requesting a fee
- SMS notification — text message with a link to a fake claim portal
- Recovery scam follow-up — subsequent contact offering to recover fees already paid
How to verify before you act
Contact the official scheme directly using the phone number or address published on their official government website — not any contact details provided in the notification. Ask whether you hold bonds and whether any have won a prize in the relevant period.
For the UK NS&I Premium Bonds scheme, winners are notified only through the official prize checker tool on the NS&I website or through a letter sent to the registered address. The scheme does not notify winners by email or phone, and it does not require any payment to release prize money.
Do not call numbers, click links, or reply to addresses given in the notification. Always use independently sourced official contact details.
If the notification references a bond you do not recall holding, this is a strong indicator of fraud. Do not provide personal information in an attempt to clarify your position — contact the scheme directly instead.
Payment methods used
- Cryptocurrency
- Bank/wire transfer
- Gift cards
- Money transfer services
- Payment apps to 'friends & family'
Who is usually targeted
- Current or former holders of government savings bonds
- Older adults
- People with government-linked savings accounts
What to do immediately
- Do not pay any fee or provide personal details in response to the notification
- Contact the official scheme directly using contact details from their official government website
- Report the notification to your national fraud authority
- Report to the genuine scheme's fraud team — most government financial bodies have a dedicated fraud contact
- If you have already provided personal details, report to your bank and monitor for identity fraud
- If you have already paid a fee, contact your bank immediately
- Preserve the notification and all correspondence for reporting
How to prevent it
- Know how your genuine savings scheme communicates — government savings bodies typically contact you by post to your registered address, not by email or phone
- Use the official scheme's website or app to check whether you hold bonds and whether any have won
- Never pay a fee to receive prize winnings from a government savings scheme
- Verify all prize notifications through the scheme's official website, not contact details in the notification
- Register your phone number with your national telephone preference service to reduce unsolicited calls
- Be especially cautious of notifications referencing bonds you do not recall holding
- Report all such notifications to the genuine scheme's fraud team to protect other account holders
Evidence to preserve
- The original email, letter, or message including all contact details and links
- Any bond reference numbers quoted in the notification
- The sender address and any phone numbers used
- Screenshots of any website you visited
- Payment records if any fee was paid
- Personal information submitted if a form was completed
Where to report it
- Action Fraud (UK) — UK national fraud & cybercrime reporting centre
- FTC ReportFraud (US) — US Federal Trade Commission fraud reports
- FBI IC3 (US) — US Internet Crime Complaint Center
- Scamwatch (Australia) — Australian competition & consumer reporting
- Your bank's fraud line — Use the number on the back of your card or in your banking app — never a number the caller gives you
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Frequently asked questions
Can you win a lottery you didn't enter?
No. To hold a premium bond or equivalent government savings bond, you must have purchased it. If you have not done so, any notification claiming a bond in your name has won is fraudulent. If you do hold bonds, verify wins only through the official scheme's website.
Do legitimate prizes ever require an upfront fee?
No. Government-backed savings schemes pay prize winnings directly to bondholders — no fee is ever required. Any notification asking for a payment to release or process prize funds is fraudulent, regardless of official-looking branding.
How does the real scheme notify winners?
The genuine process varies by scheme and country, but typically involves a letter sent to your registered postal address, or an update visible through the scheme's official online account or prize checker tool. If you are unsure, check directly on the scheme's official government website.
I don't remember buying any bonds — could I still have won?
If you do not recall purchasing bonds, you almost certainly do not hold any. Fraudulent notifications are sent to people who have no connection to the genuine scheme. Check directly through the official scheme's website rather than following the notification.
The email uses the scheme's exact logo and design — how is that possible?
Logos, colour schemes, and design elements are easily copied from official websites. Visual similarity to a genuine scheme cannot confirm the authenticity of a notification. Always verify through independently sourced contact details.
Could the fee be a legitimate tax on prize winnings?
No. Tax obligations on prize winnings, where they exist, are handled through standard tax processes — they are not paid upfront to a prize claims department as a precondition of receiving your money. Any fee described as a tax required before prize release is fraudulent.
I provided my national insurance number — what should I do?
Contact your national tax and benefits authority to report the disclosure and ask about protective measures. Also report to your national fraud authority and monitor all accounts and credit for unusual activity. Providing a government ID number creates identity fraud risk.
Who do I report a fake government scheme notification to?
Report to your national fraud authority (Action Fraud in the UK, the FTC in the US). Also report to the genuine scheme's fraud team — their contact details are on the official government website. This helps the scheme warn other customers and investigate the operation.