Premium-Rate Competition Entry Scam
Competitions that require entry via premium-rate phone numbers, texts, or websites — charging far more per entry than disclosed and generating revenue with no genuine prize.
Last reviewed: 1 June 2026
What this scam is
Premium-rate competition entry scams present attractive prizes accessible only through calls, texts, or web entries charged at a premium rate. The true cost per entry is either undisclosed, disclosed only in small print, or obscured by a misleadingly low-entry fee that masks the per-minute call charge needed to complete the entry.
These schemes generate revenue primarily from call or text charges rather than from any genuine prize draw. In the most deceptive variants, no prize exists or is awarded to a connected individual rather than a genuine entrant. In others, a real prize is offered but the odds are negligible and the total revenue from premium entries vastly exceeds the prize value.
The format exploits the familiarity and apparent legitimacy of competition entry. Television game shows, magazine competitions, and promotional draws using premium lines are well-established formats that many people associate with genuine prizes. Fraudulent operators copy this format while obscuring or manipulating the cost disclosure.
The harm is typically incremental: individual entry costs may appear small but multiply quickly when calls are held in queue, entries are made multiple times, or subscription charges are activated without clear disclosure.
How it works
The competition is promoted through television inserts, online advertising, social media, email, or direct mail. An attractive prize is displayed prominently — cash, a car, a holiday — alongside an entry method that appears simple and low cost.
The entry method requires calling a premium-rate phone number, sending a text to a short code at a per-text charge, or visiting a website where entry generates a subscription or per-click charge. The cost disclosure is present but in small print, expressed in ambiguous terms, or revealed only after initial engagement.
For call-based entries, the queue is deliberately managed to maximise call duration. Callers may be held on hold for extended periods before their entry is registered, each minute incurring the premium charge. Automated systems may require multiple keypad confirmations, each adding time.
For text-based entries, the initial message may trigger a subscription: subsequent texts continue to be received and charged until the participant actively unsubscribes — a process that is not clearly communicated when the initial entry is made.
When the prize is awarded, the announcement cannot be independently verified. Winners cannot be contacted, no evidence of a draw methodology is published, and the same prizes appear to be offered continuously.
Why this scam works
Competition formats are culturally familiar and associated with genuine entertainment and prizes. The premium-rate mechanism is also familiar from legitimate contexts — telephone voting for talent shows, for instance — which means the format itself does not signal fraud.
Small per-unit costs feel low-risk individually. The accumulation of charges through extended call time or unexpected subscription billing is a slow-burn harm that is only apparent on the phone bill, often weeks after the initial interaction.
Common red flags
- Entry cost disclosure in very small print or expressed ambiguously
- Premium-rate number for entry that holds callers in a queue
- Text entry that triggers an ongoing subscription charge
- Prize draw winner cannot be independently verified
- Same prize competition appears to restart continuously
- Operator cannot be found on the premium-rate services regulator's register
- Entry mechanism unusually complex, increasing call duration
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
WIN [prize]! Call [premium number] now. Calls cost [amount] per minute plus network charge. Draw closes [date].
Text WIN to [short code] for your chance at [prize]. [amount] per text. T&Cs apply. See [fake link].
Enter our [prize] competition — answer one question to qualify. Call [premium number]. 18+, T&Cs at [fake link].
Live competition: [prize] up for grabs! Lines open now — call [premium number] to enter. Calls [amount]/min.
Common variations
- Extended queue call variant — callers held in premium-rate queue until they hang up
- Subscription SMS variant — initial entry text activates undisclosed ongoing charges
- Website click-through variant — web entry generates per-page charges or subscription
- Fabricated draw variant — no genuine prize draw, winner is connected or fictional
How to verify before you act
Before entering any competition that requires a premium-rate call or text, look for the cost per minute or per text displayed clearly and prominently. In the UK, premium-rate services are regulated by the Phone-paid Services Authority (PSA); in the US, the FTC regulates premium-rate practices.
Search the competition name or organiser on your national premium-rate services regulator's website to check for complaints or enforcement actions.
For SMS-based entries, confirm the exact charges and whether the initial text triggers a subscription. Unsubscribing from a short-code service should be possible by replying STOP, but verify this before sending any initial text.
Payment methods used
- Premium-rate phone calls (charged to phone bill)
- Premium-rate SMS texts
- Online payment with undisclosed subscription
Who is usually targeted
- Competition enthusiasts
- Television viewers watching game show-style advertising
- People who regularly enter prize competitions
What to do immediately
- Stop calling the premium number or texting the short code immediately
- Check your phone bill for the total charges incurred
- For subscription texts, send STOP to the short code to unsubscribe
- Contact your network provider to query the charges
- Report to your national premium-rate services regulator
How to prevent it
- Always find the per-minute or per-text cost before calling or texting any competition entry number
- Check the operator on the premium-rate services regulator's register
- Use STOP immediately to unsubscribe from any SMS service if charges are unexpected
- Be sceptical of competition prizes that appear continuously available without verifiable winner history
Evidence to preserve
- The advertisement and any cost disclosure text
- Phone bill records showing charges incurred
- Any correspondence with the competition operator
- The short code or premium number used
Where to report it
- Action Fraud (UK) — UK national fraud & cybercrime reporting centre
- FTC ReportFraud (US) — US Federal Trade Commission fraud reports
- FBI IC3 (US) — US Internet Crime Complaint Center
- Scamwatch (Australia) — Australian competition & consumer reporting
- Your bank's fraud line — Use the number on the back of your card or in your banking app — never a number the caller gives you
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Frequently asked questions
Who regulates premium-rate competitions in the UK?
The Phone-paid Services Authority (PSA) regulates all UK premium-rate services including competitions. You can check whether a service is registered and search for complaints at psauthority.org.uk.
How do I unsubscribe from an unwanted premium SMS subscription?
Send STOP to the short code that has been sending you messages. This is the industry-standard opt-out method. If charges continue, contact your network provider and report to the PSA (UK) or FTC (US).