Banking Trojan and Infostealer Malware Scams
Malicious software secretly installed on a device intercepts banking sessions, captures saved passwords, steals cryptocurrency wallet files, and exfiltrates personal data — often without any visible symptoms.
Last reviewed: 1 June 2026
What this scam is
Banking trojans and infostealers are categories of malicious software designed to operate silently on a compromised device, capturing financial and identity data before transmitting it to the attacker. Unlike ransomware, which announces itself, these threats are designed for stealth: the longer they remain undetected, the more data they can harvest.
Banking trojans specifically target online banking sessions. They may inject fake fields into legitimate bank websites (web injection), redirect you to a fake banking portal, intercept one-time codes delivered by SMS, or take screenshots of banking activity. Some are capable of initiating fraudulent transactions directly from the victim's authenticated session while the victim is unaware.
Infostealers have a broader scope: they extract saved passwords from browsers, cryptocurrency wallet files, authentication cookies, autofill data, documents matching certain filename patterns, and configuration files for applications such as email clients and VPN software. This data is packaged and sent to the attacker automatically, often within hours of infection.
Both types of malware typically arrive through phishing emails with malicious attachments, fake software download pages, malicious advertising (malvertising), or bundled with pirated software. Some are delivered through legitimate-looking documents that exploit unpatched vulnerabilities in office software or PDF readers.
How it works
Infection most commonly begins with a social engineering step: a convincing email attachment that appears to be an invoice, delivery notification, or document; a download page for cracked software; or a malicious advertisement that exploits a browser vulnerability when viewed.
Once installed, the malware establishes persistence — typically by modifying the operating system's startup settings — and begins operating in the background. A banking trojan monitors browser activity and waits for the user to visit a banking site. When a match is detected, it may inject additional form fields (to capture card details), redirect the session through an attacker-controlled proxy, or capture the session cookie to allow the attacker to authenticate separately.
An infostealer runs a systematic extraction process: scanning browser storage for saved passwords and autofill data, locating cryptocurrency wallet files by known filenames and paths, extracting browser cookies and session tokens for all active services, and searching for documents. The collected data is compressed and sent to a command-and-control server. The attacker can then use or sell the credentials.
Some infostealers are sold as a service with a subscription model, providing a dashboard to operators who can view harvested data organised by victim and service. Operators may specialise — selling banking credentials to one buyer, cryptocurrency wallets to another.
Why this scam works
The stealth design means most victims have no idea their device is compromised. Unlike a phishing page that requires the victim to enter credentials on a fake site, a banking trojan operates on the genuine site — capturing credentials that would otherwise be correctly entered. There is no visual cue that anything is wrong.
Infostealers exploit the browser's role as a credential vault: most people allow their browser to save passwords as a convenience, and an infostealer can extract all of them at once. Cryptocurrency wallets, which cannot be reversed once drained, are a particularly high-value target.
The combination of legitimate infection vectors — plausible emails, seemingly useful software — with zero visible symptoms makes these threats particularly hard for non-specialist users to defend against without technical tools.
A typical pattern
A person downloads what appears to be a legitimate free utility from a site that appears near the top of search results. The software installs but also silently runs an infostealer in the background. Over the next few hours, all saved browser passwords, banking session cookies, and a cryptocurrency wallet file are exfiltrated. The person notices nothing unusual. Several days later, they discover unauthorised transactions in their online banking and find their cryptocurrency wallet has been drained. Security software identifies the infostealer during a subsequent scan.
Common red flags
- Device becomes slower than usual after installing new software
- Banking site displays extra fields or looks slightly different than normal
- Unexpected transactions appearing in your bank account
- Password reset emails for accounts you have not tried to access
- Cryptocurrency balance unexpectedly depleted
- Security software alerts about an unrecognised process or network connection
- Browser history shows visits to banking sites you did not make
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
Please find attached your invoice for [amount]. Open the attachment to review the details and confirm payment.
Your parcel is awaiting collection. Download the delivery slip attached to arrange redelivery.
Important: your [software name] licence has expired. Download the renewal file at [link].
Adobe Reader update required to view this document. Click here to install the update.
Common variations
- Web injection variant — malware modifies what you see on a genuine banking site to add fake fields or intercept submissions
- Man-in-the-browser attack — malware sits inside the browser and can modify transactions before they are submitted
- Clipboard hijacker — monitors clipboard for cryptocurrency addresses and replaces them with the attacker's address
- Keylogger component — records every keystroke including passwords typed fresh rather than autofilled
- Mobile banking trojan — equivalent threats targeting banking apps on Android devices
How to verify before you act
Ensure your devices run current, reputable endpoint security software and that it is configured to update automatically. Keep your operating system, browser, and all applications fully patched, as many banking trojans exploit known vulnerabilities in outdated software.
If you suspect compromise, do not use the device for banking or any sensitive service until it has been scanned and cleaned by security software. For high-confidence cleanup, reinstalling the operating system from a clean source is more reliable than scanning alone.
For cryptocurrency, store significant holdings in a hardware wallet rather than a software wallet on a connected device — hardware wallets keep private keys offline and are not exposed to infostealer extraction.
Payment methods used
- Direct banking session hijack
- Cryptocurrency wallet file extraction and drain
- Credential sale to third-party fraudsters
- Gift card purchasing via captured e-commerce sessions
Who is usually targeted
- Anyone who uses online banking on a personal computer
- Cryptocurrency holders using software wallets
- People who download software from unofficial sources
- Business users with access to company financial systems
What to do immediately
- Stop using the affected device for any financial or sensitive activity immediately
- Run a full scan with up-to-date security software on the device
- Contact your bank to report possible compromise and check for unauthorised transactions
- Change passwords for important accounts from a different, unaffected device
- Move cryptocurrency to a hardware wallet or a new software wallet generated on a clean device
- If you suspect a thorough compromise, consider reinstalling the operating system from a clean source
How to prevent it
- Install and maintain reputable endpoint security software with real-time protection
- Keep your operating system, browser, and all applications fully patched and updated
- Download software only from official developer websites or verified app stores
- Store significant cryptocurrency holdings in a hardware wallet offline
- Avoid opening email attachments from unexpected senders, even if the email appears legitimate
- Enable banking transaction alerts so unexpected activity is flagged immediately
Evidence to preserve
- The name and source of any software installed before the problem was noticed
- Email or message that delivered the malicious attachment
- Security software scan logs identifying the malware
- Bank statements covering the period of suspected infection
- Screenshots of any unusual banking interface behaviour
Where to report it
- Action Fraud (UK) — UK national fraud & cybercrime reporting centre
- FTC ReportFraud (US) — US Federal Trade Commission fraud reports
- FBI IC3 (US) — US Internet Crime Complaint Center
- Scamwatch (Australia) — Australian competition & consumer reporting
- Your bank's fraud line — Use the number on the back of your card or in your banking app — never a number the caller gives you
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Frequently asked questions
Can banking trojans affect Macs and Linux devices?
Yes, though historically they were more prevalent on Windows. macOS-targeting infostealers and banking malware have become increasingly common. Good security hygiene — keeping software updated, using reputable security software, avoiding unofficial downloads — applies across all platforms.
My security software says I'm clean. Does that mean I'm safe?
Security software catches known malware reliably, but very new or customised variants may not yet be in detection databases. If you have reason to suspect compromise despite a clean scan, changing passwords from a different device and reviewing account activity is still worthwhile.
Are saved browser passwords safe?
Browser-saved passwords are convenient but represent a concentrated risk: an infostealer can extract all of them at once. A dedicated password manager with its own encryption and master password provides an additional layer of protection compared to relying solely on browser storage.
What is the safest way to store cryptocurrency against infostealers?
A hardware wallet keeps the private key offline on a dedicated device that never exposes it to a connected computer. Even if your computer is fully compromised by an infostealer, a hardware wallet's key cannot be extracted. This is the recommended approach for any significant cryptocurrency holding.