Fake Solar Panel and Green Energy Scheme Scam
Fraudulent door-to-door sellers and fake companies that take deposits for solar or green energy installations that are never completed or are grossly substandard.
Last reviewed: 1 June 2026
What this scam is
Fake solar panel and green energy scheme scams involve sellers — typically operating door-to-door or through targeted digital advertising — who take deposits or full payments for solar photovoltaic installations, heat pumps, battery storage systems, or other green energy equipment that are never installed, are installed to a substandard level that provides no real benefit, or involve equipment that does not perform as claimed.
These scams frequently use the language of government schemes, sustainability grants, and energy cost savings to lower the target's critical evaluation. References to real policy initiatives — feed-in tariffs, renewable heat incentives, or energy efficiency schemes — create an impression that the offer is government-backed when it is not.
The financial harm can be substantial. Solar panel installations are expensive; deposits of several thousand pounds or dollars are common, and some operations take full payment. Homeowners who paid for an installation that was never completed, or that was installed by an uncertified contractor whose work is not eligible for grid connection or government incentives, can face significant losses.
A secondary harm involves roof or property damage. Some fraudulent or incompetent operators install panels incorrectly, cause structural damage, or fail to seal roof penetrations properly, leading to water ingress and repair costs that exceed the value of any installation.
How it works
Initial contact is often door-to-door, with a representative visiting the neighbourhood claiming to be completing installations in the area under a local scheme. The representative describes significant savings on energy bills and references either a government grant or a limited-time local authority programme. Some operations use digital advertising and social media to generate inbound leads.
The homeowner is shown illustrations of potential savings, sometimes using energy consumption data they have provided, and is encouraged to secure their installation quickly before grant funding runs out or prices rise. The urgency is manufactured but effective.
A deposit — often several thousand dollars or pounds — is requested to secure the installation date, cover equipment ordering, or confirm the survey visit. Payment is requested by bank transfer rather than card, minimising the buyer's ability to dispute it.
After the deposit is paid, one of several outcomes occurs. In the disappearance variant, the company becomes uncontactable after payment. In the delay-and-dilute variant, the installation is repeatedly postponed, the company stops responding, and the homeowner eventually discovers the company is no longer trading. In the substandard-installation variant, work begins but is completed by uncertified contractors whose installation does not qualify for connection to the grid or claimed incentives.
Why this scam works
Solar panels and green energy equipment are high-value, technically complex purchases where most homeowners have limited ability to evaluate the quality of what is being proposed. The combination of genuine government schemes, real potential savings, and increasing energy costs creates a receptive environment for a plausible-sounding offer.
The door-to-door context — a polite, informed representative who arrives when the homeowner is at home — enables the kind of extended conversation and trust-building that drives decision-making. Homeowners may feel they are being offered exclusive access to a local scheme rather than being sold to.
The deposit structure makes the initial commitment feel moderate relative to the full cost. Paying a deposit to secure a booking is a normal commercial convention, and the scammer relies on this familiarity to extract a significant sum before disappearing.
Common red flags
- Door-to-door seller claims to represent a government scheme not verifiable online
- Pressure to sign up and pay a deposit today before scheme 'runs out'
- Installer not certified through an official scheme such as MCS (UK) or NABCEP (US)
- Deposit payment requested by bank transfer rather than card
- Company cannot be verified on a national business register
- Savings projections are very specific but no formal survey or assessment has been done
- No written contract specifying equipment, installer certification, and timeline
- Company claims local authority or government backing with no verifiable documentation
- Installation begins but workers are not from the company that took payment
Sanitized example messages
Illustrative, sanitized examples. Personal details are replaced with placeholders such as [phone number] and [fake link].
We are completing installations in your area under the [scheme name] scheme. Your home qualifies for a subsidised solar package — just [amount] deposit to secure your date.
Last chance: [scheme name] grant funding for your area closes next week. Get solar panels at a fraction of the cost — call [phone number] today.
Your neighbours at [nearby street] just had solar installed — you qualify for the same area scheme. Free survey booked this week only.
Government-backed solar scheme — no upfront cost except a small deposit. Save [amount] a year on your bills. DM to find out if you qualify.
Limited installs available in [area] under the new energy efficiency programme. Call [phone number] to check eligibility before places are gone.
Common variations
- Deposit-and-disappear — takes deposit and becomes uncontactable
- Substandard installation — completes work through uncertified contractors
- Grant impersonation — claims to administer a real government scheme
- Lead generation fraud — collects personal data and deposits with no installation capacity
- Roofing damage variant — installation causes damage that requires additional repair costs
How to verify before you act
Check that any solar installer is certified through your country's official certification scheme. In the UK, the Microgeneration Certification Scheme (MCS) is the standard; only MCS-certified installers produce installations eligible for grid connection and government payments. In the US, check the North American Board of Certified Energy Practitioners (NABCEP) database.
Verify any government grant or scheme being referenced against official government sources. Search the scheme name on the relevant government website — not through links provided by the seller. If the scheme exists, it will have official documentation describing how to access it and who provides installations.
Never pay a deposit by bank transfer for an installation you have not verified. Use a card payment where possible, as this provides chargeback rights. Ask for a written contract specifying the equipment, installer certification, timeline, and what happens to your deposit if the installation is not completed.
Ask for the company's name, registration number, and address. Verify these independently on your national business register before paying anything.
Payment methods used
- Bank transfer for deposit
- Cash payment for deposit or full amount
- Credit card (less common — sellers often prefer transfer)
Who is usually targeted
- Homeowners interested in reducing energy costs
- Older homeowners who are home during the day
- Households with high energy bills
- Households near recent genuine installation projects (provides social proof)
What to do immediately
- Stop all communication with the seller
- Contact your bank to attempt recovery of any deposit paid
- Report to your national consumer protection body and trading standards authority
- If installation has begun, document the state of work and contact a certified installer for an assessment
- Report roof or property damage to your home insurer
- Check the company against your national business register
How to prevent it
- Only use installers certified through your country's official scheme (MCS, NABCEP)
- Verify any government scheme referenced by searching official government sources independently
- Never pay a deposit by bank transfer — use a card to retain chargeback rights
- Request a written contract before any payment
- Check the company on your national business register before engaging
- Be sceptical of door-to-door energy sellers citing limited time or local scheme availability
Evidence to preserve
- All documents and contracts signed
- Payment confirmation and bank records
- Business cards, leaflets, or promotional materials
- Screenshots of any advertisements or website
- Photographs of any work begun and any resulting damage
- Notes of what was said at the door, including any scheme names mentioned
Where to report it
- Action Fraud (UK) — UK national fraud & cybercrime reporting centre
- FTC ReportFraud (US) — US Federal Trade Commission fraud reports
- FBI IC3 (US) — US Internet Crime Complaint Center
- Scamwatch (Australia) — Australian competition & consumer reporting
- Your bank's fraud line — Use the number on the back of your card or in your banking app — never a number the caller gives you
Always verify reporting routes and emergency contacts on the official government or agency website for your country.
Frequently asked questions
How do I know if an installer is certified?
In the UK, check the MCS certified installer database at mcscertified.com. In the US, use the NABCEP installer locator. In Australia, check the Clean Energy Council accredited installer list. Only certified installers produce work eligible for grid connection and government payments.
I paid a deposit and the company has stopped responding — what can I do?
Contact your bank immediately to attempt a chargeback if you paid by card. If you paid by bank transfer, report to your bank's fraud team. Report to trading standards and your national fraud authority. Check the company on the business register for current status.